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As this industry grows we know there will always be more questions, so we have compiled some of the more frequently asked ones we get below, but if you have a question that is not answered here, feel free to contact us anytime! 


  • How should I store my CBD? What is the shelf life?
    For the best shelf life, your Tranquil CBD product should be stored in a low humidity, cool, dark area away from direct sunlight. This will help to preserve the properties of the hemp extract. If properly stored CBD can have up to a 1 year shelf life.
  • What is CBD oil?
    CBD oil is derived from hemp plants that have high levels of cannabidiol (CBD) and low levels of THC. Tranquil CBD produces some of the market’s finest quality CBD oil, extracted from healthy, CBD-rich hemp plants grown right here in the USA.
  • What is the difference between hemp and marijuana?
    Scientifically, industrial hemp and marijuana are the same plant, with a genus and species name of Cannabis sativa, though they each have a unique genetic profile. Typically, industrial hemp is very fibrous with long strong stalks and few flowering buds. Marijuana plants are typically smaller, bushier, and full of flowering buds. However, newer industrial hemp varieties in the USA are being bred to have more flowers and higher yields of cannabinoids and terpenes. Most of the time, marijuana has a high amount of THC and a very low amount of CBD. Hemp, in most instances on the other hand, naturally has higher amounts of CBD and only trace amounts of THC. Fortunately, the cannabinoid profile of hemp is ideal for people looking for benefits from cannabis without the associated ‘high.’ Historically, hemp has been used to make food products, fiber, rope, paper, bricks, oil, natural plastic, and so much more. In the US, marijuana is used both recreationally and medicinally. The term “cannabis oil” can refer to either a marijuana or hemp-derived oil, since marijuana and hemp are two different forms of cannabis. All Tranquil CBD oils are derived from hemp containing less than 0.3% THC.
  • What is Tranquil CBD's shipping policy?
    Domestic United States Shipping is $7.99 per order and will be shipped via FedEx using 48 hour shipping. Our handling time is 2 business days. Please, allow 4 business days to receive your order. We do not ship to Idaho, Montana, or South Dakota. International Shipping is $25.00 per order. Deliveries generally take between 7–21 days to arrive. Guaranteed delivery dates or times are not available for International Shipping.
  • Will I fail a drug test if I take CBD products?
    Tranquil CBD oil is sourced from our own USA-grown industrial hemp, and may contain trace THC levels, always below 0.3% by weight. Tranquil CBD does not guarantee that you will or will not pass a drug screen after consuming our products. It is possible that the trace THC content may show up on various drug screenings.
  • How long will it take to receive my product?
    You will normally receive your product within 3 to 4 working days for Domestic United States orders. International orders generally take 7-21 days but can not be guaranteed.
  • Is CBD legal?
    CBD from hemp is widely available across the USA. In 2018, updates to the U.S. Farm Bill legalized the commercial cultivation of hemp under certain regulations. Tranquil CBD products are sourced from our own American-grown, high-CBD industrial hemp and are total THC compliant. We proudly offer free shipping, veterans discounts, and bulk wholesale purchasing options on all our products.
  • What is CBD?
    CBD is a naturally occurring component of the hemp plant. It is a non-intoxicating phytocannabinoid that offers a range of whole-body uses. CBD is just one of dozens of phytocannabinoids and other phytochemicals found in hemp.
  • Will I get high?
    No. All of our hemp extract products are made from industrial hemp with THC levels below 0.3%. There is no intoxicating effect from taking our products.
  • Returns and refunds
    All sales from this site are FINAL. Returns and refund request will be denied.
  • What is the best method of use?
    Tranquil CBD products are available in a wide variety of forms. We offer CBD oils which are simple, pure, and effective, and are consumed by placing droplets below the tongue. We offer a roll on product, which provides mess-free, convenient application that works great on the go and allows you to pinpoint exactly where you want to target the long-lasting benefits. We also offer a topical cream, which is oil-infused, convenient, and long-lasting, while offering a range of health and wellness benefits. Have a look through our product pages to determine which product may be most suitable for you and your needs.
  • How is our CBD oil manufactured?
    Our hemp is Food Alliance certified, grown and harvested at our own farms in Alabama. We use cryo ethanol extraction to produce fully winterized decarboxylated crude, that is freshly distilled into full-spectrum distillate via leading distillation methods including short path and wiped film.
  • Are there states you do not ship to?
    Due to US federal regulations, we ship CBD products to all US states except Idaho, Wyoming and South Dakota. We do not ship to these states.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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